Terms of Sales

6 July 2022

Legal Notice

Society :Heraly Contrées Gourmandes , Chemin de la Beurière 12, 1264 Saint-Cergue

Manager: Baptiste Heraly

contact : contact@contreesgourmandes.ch

phone: +41 78 947 38 28

The prices in this catalog are indicated in Swiss francs, net amounts, including VAT and guaranteed.
Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, justified by the accompanying document (invoice) that we ask you to keep carefully. The following are not covered: damage due to poor maintenance, non-compliance with the instructions for use, or normal wear and tear.

Our delivery commitment is null in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and insofar as this unavailability is not attributable to Les Contrées Gourmandes . In case of unavailability of a product, we will inform you as soon as possible.

Payment terms
Payment methods: TWINT payment, VISA / MASTERCARD, POSTCARD

Delivery and transport
The available articles are sent by post in a delay of approximately 24 to 48 hours (working days) . Shipping costs are calculated per basket, or according to the size of the order.
TO NOTE : Les Contrées Gourmandes does not deliver its parcels to the post office box and does not deliver any merchandise to underage customers or under guardianship, except with the written authorization of the parents or guardian.

Return or exchange of goods
Items must be returned intact and complete in their original packaging (with labels bearing their references), accompanied by the delivery slip, within 7 days of receipt of your package. The shipping costs associated with the return are your responsibility. In the case of an exchange order, the shipping costs of your new order are offered to you.

Legal guarantees
Check the condition of the delivered goods without delay to exclude obvious material and manufacturing defects, as well as transport damage. In accordance with the law, you are obliged to report to us any defect or anomaly affecting the delivered goods so that we can remedy them.

Data protection
All personal data will be considered confidential. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order.

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Applicable law and place of jurisdiction

The applicable law is Swiss law, and any dispute will be handled by the District Court. de La Côte (NYON, VD)

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